This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
I received my dress today and it is beautiful. It is slightly longer at the back and not quite as rounded as in the picture. It is also shorter at the front which is a little disappointing. Over all the craftsman ship and quality is very good for the money. The material is beautiful. I ordered a custom size dress and it fits quite well other than the length. I would highly recommend Jen Jen for a wedding dress my only advice would be to make sure you give accurate measurements if ordering a custom size.
When I saw the wedding dress I totally fell in love with it. but there are quite a few others bought the dress before I made my mind up. i received the dress and the petticoat. the dress fit me and the petticoat is fir the dress, everything is ok, the wedding day i am looking forward to.
i just received my dress today! it was packed nice just like a wedding gift! the dress is the most beautiful dress i have ever seen!i didn't think i could get more surprised about my wedding. its beautiful,its amazing,its perfect!!!!! I would recommend this to anyone who wants something not too traditional.
I was skeptical about buying a wedding dress online, and I had very little time as I am getting married in 3 weeks! But I ordered this dress in a size 2, and it fits perfectly! I am 5'5" and 120 lbs, and bra size 34B and I couldn't of had a better fitting dress if I had ordered it custom. The material is very nice as well, it is thick, nice satin. Again I was skeptical of ordering a satin dress online. I would definitely recommend DressFirst.com as well as this dress! Thank you!!
I was very happy with the service. I received my order as promised in the time advised the the item was well made and I love it! It is my first time go shopping on on-line which will make to go shopping on line second time,third time and so on.